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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please mail your package in a prepaid, insured (if you think it is worth the cost), traceable method to the address below. Please put RA Number on outside of package, if you do not get an RA Number your refund / credit process will be delayed.
JAG Concepts
P. O. Box 115
Gridley, CA 95948
To request an RA Number please click on the HyperLink --->  Contact Us 
Please include Order Number and reason why you are not satisfied with the product. An RA Number will be emailed to you.
Thank you for your patience in this matter.